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Customer Sales Representative (weekends)
- Posted By: Liverpool Victoria
- Address:
- Contact:
- Date Posted: 11th Nov 2008
- Salary: Salary from £15,536 basic pro rata + commission
- Location: Other (Bristol)
- Reference Code: BT4356
- Views Since Posting: 45
- Full Description:
Customer Sales Representative
PT Sales (Weekends)
Shift Information
Weekends. Minimum - 15 hours per week.
The Job
To provide an efficient, professional, friendly and high quality standard of service; focusing on dealing with enquiries from new and existing customers in the Contact Centre, pro-actively seeking and acting upon opportunities to promote additional services, sell products and retain customers so their requirement are fully satisfied and to contribute personally to the growth of the business
The skills
• Proven ability to personally deliver constantly high standards of quality in a customer service focused delivery environment;
• Demonstrable talent for building a rapport with customers to quickly understand their needs and identify appropriate opportunities to promote services and sell products to them as appropriate;
• Plenty of confidence and the personality to make a positive impact on customers by telephone;
• Enjoyment and experience of working to quality, productive and conversion targets and achieving these;
• Ability to learn and retain product and procedural information on an ongoing basis;
• Ability to navigate around computer applications effectively, preferably around Microsoft Windows;
• Excellent telephone manner and oral communication skills and ability to explain technical subjects in an appropriate manner for different customers to understand;
• Accurate and proficient typing skills.
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