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Customer Service Consultant

This job has expired, and cannot be applied for.

  • Posted By: Royal Mail
  • Address:
  • Date Posted: 15th Mar 2010
  • Salary: £8.50
  • Location: Melksham
  • Reference Code: POL005011
  • Views Since Posting: 370
  • Full Description:


Post Office Ltd has the largest retail network in Europe. We serve 28 million customers who make twice as many visits to our branches every week.

We are making big changes to the way we do things and that’s where you come in.

We need people who can join us in the journey of change, which will be exciting as well as challenging.

Building a great rapport with your customers will come naturally to you and you will be part of a busy team, driving sales of our innovative products and services. You will work in all areas of the Post Office, including the Counter, Postshop, Travel Area and Meet and Greet.


We need you to have:
•The ability to communicate easily and effectively with customers, actively listening to them and matching our products to their needs
•The passion to be the best and driven to meet sales targets
•Enthusiasm for delivering exceptional customer service
•A desire to work as part of an effective team
We will reward you with an excellent salary and benefits package.

Contract Length: Fixed Term 12 months

Hours: Part Time - 25 hours per week

Hourly rate: £8.50

Assessment: If you are selected to attend an assessment for this role you will be required to complete an interview, role play exercise and a floor walking exercise.

Please note once our maximum number of applications has been reached this vacancy will be withdrawn from our website.

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